Terms of Service

Last updated: October 31, 2025

1. Acceptance of Terms

Welcome to V-Life. By accessing or using our fitness and nutrition tracking application with AI-powered personalized coaching (the "Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use the Service.

These Terms constitute a legally binding agreement between you and V-Life ("we," "us," or "our"). We reserve the right to modify these Terms at any time, and your continued use of the Service constitutes acceptance of any changes.

2. Medical Disclaimer - IMPORTANT

THE SERVICE IS NOT INTENDED TO PROVIDE MEDICAL, NUTRITIONAL, OR PROFESSIONAL HEALTH ADVICE.

You acknowledge and agree that:

  • The Service, including all AI-generated content, recommendations, and coaching, is for informational and educational purposes only
  • The Service is NOT a substitute for professional medical advice, diagnosis, or treatment from qualified healthcare providers
  • You should ALWAYS consult with a physician, registered dietitian, or other qualified healthcare professional before:
    • Starting any new exercise program
    • Making significant changes to your diet
    • Taking any supplements or medications
    • If you have any pre-existing medical conditions
  • Never disregard professional medical advice or delay seeking it because of information provided by the Service
  • If you experience any pain, discomfort, dizziness, or other adverse symptoms during exercise, stop immediately and consult a healthcare professional
  • The Service is not designed to diagnose, treat, cure, or prevent any disease or medical condition

BY USING THE SERVICE, YOU ASSUME ALL RISKS ASSOCIATED WITH YOUR EXERCISE AND NUTRITION ACTIVITIES.

3. AI-Generated Content Disclaimer

Our Service uses artificial intelligence to provide personalized coaching and recommendations.

You acknowledge and agree that:

  • AI-generated content may contain errors, inaccuracies, or inappropriate recommendations
  • AI recommendations are based on algorithms and data patterns, not human expertise or judgment
  • The AI does not have access to your complete medical history or current health status
  • You should use your own judgment and consult professionals before following AI recommendations
  • We do not guarantee the accuracy, completeness, or reliability of AI-generated content
  • AI-generated workout plans and nutrition advice are general in nature and may not be suitable for your specific circumstances

4. User Eligibility and Account

4.1 Age Requirement: You must be at least 18 years old (or the age of majority in your jurisdiction) to use the Service. If you are between 13 and 18, you may only use the Service with parental or guardian consent and supervision.

4.2 Account Security: You are responsible for:

  • Maintaining the confidentiality of your account credentials
  • All activities that occur under your account
  • Notifying us immediately of any unauthorized access

4.3 Accurate Information: You agree to provide accurate, current, and complete information and to update it as necessary.

5. User Responsibilities and Conduct

You agree to:

  • Use the Service in compliance with all applicable laws and regulations
  • Exercise safely and within your physical capabilities
  • Consult healthcare professionals before making significant health changes
  • Not share your account with others
  • Not use the Service for any illegal or unauthorized purpose
  • Not attempt to gain unauthorized access to any part of the Service
  • Not interfere with or disrupt the Service or servers
  • Not upload malicious code, viruses, or harmful content

6. Prohibited Uses

You may NOT use the Service to:

  • Provide medical advice or services to others
  • Impersonate any person or entity
  • Harass, abuse, or harm others
  • Violate any laws or regulations
  • Infringe on intellectual property rights
  • Collect or harvest user data without permission
  • Reverse engineer or attempt to extract source code
  • Use automated systems (bots, scrapers) without authorization
  • Resell or redistribute the Service

6.5 Community Guidelines and User-Generated Content

Zero Tolerance Policy: We maintain a zero-tolerance policy for objectionable content and abusive behavior. The following content is strictly prohibited:

  • Hate speech, harassment, or bullying
  • Sexually explicit or pornographic content
  • Violence or threats of violence
  • Spam, scams, or misleading content
  • Content that promotes illegal activities
  • Personal attacks or doxxing
  • Impersonation of other users
  • Content that infringes on intellectual property rights

Violations will result in immediate content removal and account suspension or termination.

Reporting: Users can report objectionable content using the Report feature available on all community posts. We commit to reviewing all reports within 24 hours and taking appropriate action, including content removal and account suspension where warranted.

Blocking: Users can block other users at any time. When you block a user, their content will be immediately hidden from your feed and they will not be able to interact with your posts.

Content Moderation: We employ both automated filtering and human moderation to identify and remove objectionable content. Users who repeatedly violate these guidelines will have their accounts permanently terminated.

7. Subscription and Payment

7.1 Subscription Plans: The Service may offer various subscription plans with different features and pricing.

7.2 Billing: By subscribing, you authorize us to charge your payment method on a recurring basis according to your chosen plan.

7.3 Cancellation: You may cancel your subscription at any time through the app settings. Cancellation will take effect at the end of your current billing period.

7.4 Refunds: Refunds are provided at our discretion and in accordance with applicable law. Generally, payments are non-refundable except where required by law.

7.5 Price Changes: We reserve the right to change subscription prices with 30 days' notice.

8. Intellectual Property

8.1 Our Content: The Service, including all content, features, functionality, software, text, graphics, logos, and AI-generated content, is owned by V-Life and protected by copyright, trademark, and other intellectual property laws.

8.2 Limited License: We grant you a limited, non-exclusive, non-transferable license to access and use the Service for personal, non-commercial purposes.

8.3 Your Content: You retain ownership of content you submit (photos, data, etc.). By submitting content, you grant us a worldwide, royalty-free license to use, store, and process it to provide the Service.

8.4 Feedback: Any feedback, suggestions, or ideas you provide become our property, and we may use them without compensation or attribution.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

  • THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED
  • WE DISCLAIM ALL WARRANTIES, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT
  • WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE
  • WE ARE NOT LIABLE FOR ANY INJURIES, DAMAGES, OR LOSSES RESULTING FROM YOUR USE OF THE SERVICE, INCLUDING:
    • Physical injuries from exercise
    • Health issues from dietary changes
    • Reliance on AI-generated recommendations
    • Data loss or security breaches
    • Service interruptions or errors
  • OUR TOTAL LIABILITY TO YOU FOR ANY CLAIMS SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE 12 MONTHS BEFORE THE CLAIM
  • WE ARE NOT LIABLE FOR INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR PUNITIVE DAMAGES

Some jurisdictions do not allow the exclusion of certain warranties or limitation of liability, so some of the above limitations may not apply to you.

10. Indemnification

You agree to indemnify, defend, and hold harmless V-Life, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from:

  • Your use of the Service
  • Your violation of these Terms
  • Your violation of any rights of others
  • Your content or data
  • Any injuries or damages you sustain

11. Dispute Resolution and Arbitration

11.1 Informal Resolution: Before filing a claim, you agree to contact us to attempt to resolve the dispute informally.

11.2 Binding Arbitration: Any disputes that cannot be resolved informally shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.

11.3 Class Action Waiver: You agree to resolve disputes on an individual basis and waive the right to participate in class actions or class arbitrations.

11.4 Exceptions: Either party may seek injunctive relief in court for intellectual property infringement or unauthorized access.

12. Termination

12.1 By You: You may terminate your account at any time through the app settings.

12.2 By Us: We may suspend or terminate your access to the Service at any time, with or without notice, for:

  • Violation of these Terms
  • Fraudulent or illegal activity
  • Non-payment of fees
  • Any reason at our discretion

12.3 Effect of Termination: Upon termination, your right to use the Service ceases immediately. We may delete your data in accordance with our Privacy Policy.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, without regard to conflict of law principles. Any legal action must be brought in the courts located in New Castle County, Delaware.

14. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of material changes by posting the updated Terms and updating the "Last updated" date. Your continued use of the Service after changes constitutes acceptance of the modified Terms.

15. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

16. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and V-Life regarding the Service and supersede all prior agreements and understandings.

17. Contact Information

If you have questions about these Terms, please contact us at:

V-Life Legal Team

Email: legal@vlife.app

Address: Wilmington, DE 19801

ACKNOWLEDGMENT:

BY CLICKING "I AGREE" OR BY ACCESSING OR USING THE SERVICE, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS OF SERVICE, INCLUDING THE MEDICAL DISCLAIMER AND LIMITATION OF LIABILITY PROVISIONS.