Privacy Policy

Last updated: October 31, 2025

1. Introduction

Welcome to V-Life ("we," "our," or "us"). We are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our fitness and nutrition tracking application with AI-powered personalized coaching (the "Service").

By using our Service, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our Service.

2. Information We Collect

2.1 Personal Information

We collect information that you provide directly to us, including:

  • Account information (name, email address, password)
  • Profile information (age, gender, height, weight, fitness goals)
  • Contact information (phone number, if provided)
  • Payment information (processed securely through third-party payment processors)

2.2 Health and Fitness Data

We collect health and fitness-related information, including:

  • Workout data (exercises, sets, reps, weight lifted, duration)
  • Nutrition data (meals, calories, macronutrients, dietary restrictions, allergies)
  • Body measurements (weight, body fat percentage, measurements)
  • Activity levels and exercise preferences
  • Progress photos (if you choose to upload them)
  • Habit tracking data (daily habits, streaks, completion rates)

2.3 Usage Information

We automatically collect certain information about your device and usage:

  • Device information (device type, operating system, browser type)
  • Log data (IP address, access times, pages viewed)
  • Usage patterns (features used, time spent in app)
  • Location data (timezone for habit reset timing)

2.4 AI Interaction Data

When you interact with our AI-powered coaching features, we collect:

  • Questions and prompts you submit to the AI coach
  • AI-generated responses and recommendations
  • Feedback on AI suggestions

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our Service
  • Generate personalized workout and nutrition plans using AI
  • Track your progress and provide insights
  • Send you notifications, reminders, and updates
  • Process payments and manage subscriptions
  • Respond to your comments, questions, and support requests
  • Detect, prevent, and address technical issues and security threats
  • Comply with legal obligations
  • Improve our AI algorithms and coaching quality

4. AI-Powered Features and Data Processing

Our Service uses artificial intelligence to provide personalized coaching and recommendations. Before using AI-powered features, you will be asked to provide explicit consent for data sharing. Your health and fitness data may be processed by AI models to:

  • Generate customized workout plans
  • Provide nutrition recommendations and meal planning
  • Analyze your progress and suggest adjustments
  • Answer your fitness and nutrition questions via AI coaching (VBot)
  • Generate daily personalized insights
  • Parse food descriptions and images for nutrition logging

4.1 OpenAI (Chat & Planning)

We share the following data with OpenAI to power AI coaching (VBot), meal planning, daily insights, and food logging:

  • Profile information (name, age, gender, height, weight, fitness goals, activity level)
  • Workout history (exercises, sets, reps, duration)
  • Meal and nutrition logs (meal type, calories, macronutrients)
  • Habit tracking data (categories, streaks, completion status)
  • Weight entries and progress data
  • Messages and prompts you send to the AI coach
  • Food descriptions or images submitted for nutritional analysis

4.2 Google (Voice Features)

If you enable voice features, we share the following data with Google (Gemini API):

  • Voice audio recordings (for speech-to-text transcription)
  • AI response text (for text-to-speech audio playback)
  • Conversational context during live voice sessions

4.3 Your Control

You can revoke your consent for AI data sharing at any time in Settings. Core features (workout tracking, meal logging, habit tracking, community) work without AI. You can view the sources and citations for our health recommendations at any time on the Health Information Sources page.

Important: AI-generated content is for informational purposes only and should not be considered medical, nutritional, or professional advice. Always consult with qualified healthcare professionals before making significant changes to your diet or exercise routine.

Data is processed in accordance with our agreements with these providers and their respective privacy policies (OpenAI Privacy Policy,Google Privacy Policy). These providers offer the same or equivalent level of data protection as described in this policy.

5. Data Sharing and Disclosure

We do not sell your personal information. We may share your information with:

5.1 Service Providers

We share information with third-party service providers who perform services on our behalf:

  • Cloud hosting and database services (Supabase)
  • AI and machine learning services (OpenAI)
  • Payment processors (Stripe)
  • Analytics providers
  • Customer support tools

5.2 Legal Requirements

We may disclose your information if required to do so by law or in response to:

  • Valid legal processes (subpoenas, court orders)
  • Requests from law enforcement or government agencies
  • Protection of our rights, property, or safety
  • Emergency situations involving potential harm

5.3 Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change.

6. Data Security

We implement appropriate technical and organizational measures to protect your information:

  • Encryption of data in transit and at rest
  • Secure authentication and access controls
  • Regular security assessments and updates
  • Employee training on data protection
  • Incident response procedures

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

7. Your Rights and Choices

You have the following rights regarding your personal information:

7.1 Access and Portability

You can access and export your personal data at any time through the "Export My Data" feature in Settings.

7.2 Correction

You can update your profile information at any time through the app settings.

7.3 Deletion

You can request deletion of your account and associated data through the "Delete Account" option in Settings. Note that some information may be retained for legal or legitimate business purposes.

7.4 Opt-Out

You can opt out of:

  • Push notifications (through device settings or app settings)
  • Marketing communications (via unsubscribe links)
  • Certain data collection (through app settings)

7.5 GDPR Rights (EU Users)

If you are in the European Economic Area, you have additional rights:

  • Right to object to processing
  • Right to restrict processing
  • Right to lodge a complaint with a supervisory authority

7.6 CCPA Rights (California Users)

California residents have the right to:

  • Know what personal information is collected
  • Know whether personal information is sold or disclosed
  • Opt-out of the sale of personal information (we do not sell your information)
  • Request deletion of personal information
  • Non-discrimination for exercising privacy rights

8. Data Retention

We retain your information for as long as necessary to:

  • Provide our Service to you
  • Comply with legal obligations
  • Resolve disputes
  • Enforce our agreements

When you delete your account, we will delete or anonymize your personal information within 30 days, except where retention is required by law.

9. Children's Privacy

Our Service is not intended for children under 13 years of age (or 16 in the EU). We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will delete such information.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

11. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

  • Maintain your session and preferences
  • Analyze usage patterns and improve our Service
  • Provide personalized content

You can control cookies through your browser settings.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of the Service after changes constitutes acceptance of the updated policy.

13. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

V-Life Privacy Team

Email: privacy@vlife.app

Address: [Your Company Address]

This Privacy Policy is designed to comply with GDPR, CCPA, HIPAA (where applicable), and other relevant data protection regulations. We are committed to protecting your privacy and handling your data responsibly.